FAQs
Quick answers about accounts, organizations, groups, campaigns, personas and reporting.
Analysis & Reporting
How Do I Compare My Campaigns?
1 min read
You can compare your campaign’s data using the date picker and toggling the 'Compare' button to view performance over two date ranges.
How Do I Compare Channel Performances?
1 min read
To compare your channels' performances, use the Channels Leaderboard section available on the Performance page. This tool provides a comparative view of all your channels, allowing you to assess…
How Do I Save A Deep Analysis?
1 min read
Deep Analyses are automatically saved in the AI Knowledge Hub after they are run, along with the specific filters and date ranges used when they were triggered.
How Do I Run a Deep Analysis?
1 min read
You can run a Deep Analysis in two locations: Channels Performance Section: Found in the Performance page of your Campaign Group .
When Do Pending Recommendations Expire?
1 min read
The timeline depends on the type of campaign: Campaigns With An End Date: Recommendations expire after 80% of the campaign's duration. So if a campaign runs from May 1 to May 31, the recommendations…
Can I Customize The Recommendations Grower Provides?
1 min read
Currently, Grower’s recommendations cannot be manually customized. However, they are powered by advanced AI and built on insights from marketing experts, ensuring they are highly accurate and…
How Does Grower Calculate The ROAS?
1 min read
Return On Ad Spend (ROAS) is calculated using the formula: ROAS = ((Gains - Costs) / Costs) × 100
Does Take Organic Posts Into Consideration?
1 min read
Yes, Grower is designed to support all data streams and types, including data from organic posts. This ensures that your organic performance is included in the reporting alongside paid campaigns.
Group Management
How Do I Create A Group?
1 min read
To create a Group, follow these steps: Navigate to the desired Campaign Group.
How Do I Edit A Group?
1 min read
To edit a Group, follow these steps: Navigate to the desired Campaign Group.
How Do I Delete A Group?
1 min read
To delete a Group, follow these steps: Navigate to the desired Campaign Group.
How Do I Add Campaigns To A Group?
1 min read
To add campaigns to A Group, follow these steps: Navigate to the desired Group within a Campaign Group.
How Do I Delete Campaigns From A Group?
1 min read
To remove one campaign from a Group, follow these steps: Navigate to the Group you want to manage.
How Do I Add Pages To A Group?
1 min read
To add pages to a Group, follow these steps: Navigate to the desired Group within a Campaign Group.
How Do I Delete Pages From A Group?
1 min read
To remove one page from a Group, follow these steps: Navigate to the Group you want to manage.
How Is A Group Different From A Campaign Group?
1 min read
A Campaign Group is the broader container that houses all your digital marketing channels, budgets, and efforts focused on specific products or services. It serves as the strategic foundation for…
Persona Management
How Do I Remove A Persona From A Campaign Group?
1 min read
To remove a persona from a Campaign Group, follow these steps: Navigate to the Campaign Group you want to manage.
How Do I Remove A Persona From A Group?
1 min read
To remove a persona from a Group, follow these steps: Navigate to the Group you want to manage.
How Do I Associate A Persona With A Group?
1 min read
To add personas to a Group, follow these steps: Navigate to the desired Group within a Campaign Group.
How Do I Create A Persona?
1 min read
You can create a persona either from a Campaign Group or from a Group. Personas created at the Campaign Group level are available for all Groups within that Campaign Group. Personas created at the…
Can I Bulk Upload Personas?
1 min read
No, Grower does not currently support bulk persona uploads. This is because we require specific fields for each persona to ensure our insights and recommendations are accurate and tailored to your…
Data & Syncing
How Do I Export Data?
1 min read
The data export feature is available on two pages: the Performance page (available at the Campaign Group level) and the Reporting page (available at the Group level).
How Do I Delete My Data?
1 min read
At Grower, we take your privacy and data security very seriously and comply with all applicable data protection regulations, such as GDPR and other privacy laws. We are more than happy to assist you…
How Do I Check The Last Sync Of A Connection?
1 min read
To check the last sync of a connection, follow these steps: Navigate to the Campaign Group listing.
How Quickly Does Grower Update Campaign Performance Data?
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The update frequency for campaign performance data are determined based on plan and channel.
Account Management
How Do I Reset My Password?
1 min read
To reset your password: Click the three dots next to your profile name at the bottom of the side menu.
How Do I Add A User?
1 min read
To add a user to your organization, follow these steps: Go to the "Mission Control" section in the navigation bar.
How Do I Edit A User?
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To edit a user's attributes in your organization, please follow these steps:
How Do I Delete A User?
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To remove a user from your organization, please follow these steps: Click on the "Mission Control" option in the navigation bar.
Campaign Group Management
How Do I Add Or Link A Channel To A Campaign Group?
1 min read
To add a channel to a Campaign Group, follow these steps: Navigate to your Campaign Group.
How Do I Edit A Channel Within A Campaign Group?
1 min read
To edit a channel, follow these steps: Navigate to your Campaign Group.
How Do I Delete A Channel From A Campaign Group?
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To delete a channel, follow these steps: Navigate to your Campaign Group.
How Do I Delete A Campaign Group?
1 min read
To delete a Campaign Group, follow these steps: Go to the Campaign Group listing table.
How Does Grower Determine When My Campaign Group Is Active Or Inactive?
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A Campaign Group is "Inactive" when it contains no active or paused campaigns.
Why Should I Have Multiple Campaign Groups?
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Having multiple Campaign Groups helps you organize and manage your campaigns more effectively. You can use Campaign Groups to:
What's The Difference Between The "Connections" And "Channels" Pages?
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The Connections page , located in the left-side menu, displays all channels and connections at the Organization level. At this level, you can add as many accounts per channel as you need.
What Is The Average Sales Conversion Rate?
1 min read
The Average Sales Conversion Rate measures how effectively your campaigns turn actions, such as clicks or leads, into sales. For example, it calculates the percentage of users who complete a…
Can I Track The Budget Spent From Each Channel Through Grower?
1 min read
Grower allows you to track the budget spent on paid campaigns across individual channels. This functionality is available on the Performance page, where you can easily view spending per channel…
Organization Management
How Do I Add A Connection?
1 min read
To add a connection to your organization, follow these steps: Click on the "Data Connections" option in the navigation bar.
How Do I Add An Account To A Connection?
1 min read
To add an account to a connection, follow these steps: Click on the "Data Connections" option in the navigation bar.
How Do I Edit A Connection?
1 min read
To edit a connection, follow these steps: Click on the "Data Connections" option in the navigation bar.
How Do I Delete A Connection?
1 min read
To delete a connection to your organization, follow these steps: Click on the "Data Connections" option in the navigation bar.
About Grower
What Is Grower?
1 min read
Grower is an AI-powered marketing platform that serves as a centralized command center for businesses to manage all their marketing operations (MarkOps) in one place. It provides tools for planning…
How Can Grower Help Me?
1 min read
Grower helps you manage your marketing by centralizing multi-channel campaigns, providing AI-driven insights, and enabling precise audience targeting through data-driven personas. With tools for…
How Does Grower Handle Data Privacy?
1 min read
Grower ensures data privacy through the Third Party Integration Privacy Policy Agreement , which outlines data-handling practices and privacy rights.
How Does Grower Get Data?
1 min read
Grower gathers data by connecting to third-party tools and platforms, such as Meta Ads, Google Ads, Google Analytics, LinkedIn Ads, and Snapchat Ads. These connections enable Grower to retrieve data…
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